SHIPPING POLICY:

We are committed to delivering your order accurately, in good condition, and on time. Please note our shipping policy as follows:
  

1. We make our best efforts to ship each item in your order within 1-5 working days of the order. However, in some exceptional cases, it may take longer, up to 7–10 working days, to ship the order as we may have to procure it from some other stores.
     
2. If you are from Balangir city, your products can be delivered very fast within few hours (or within 1-2 days). If you are from other cities, it will take 3 to 5+ days for delivery.
     
3. We ship on all weekdays (Monday to Saturday), excluding public holidays.
     
4. Currently, each order may be shipped only to a single destination address. If you wish to ship products to different addresses, you will need to place multiple orders.
     
5. To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.
     
6. While we shall endeavour to ship all items in your order together, this may not always be possible due to product characteristics or availability.
     
7. For more information on delivery inquiry, you can contact us by Clicking Here or Call/WhatsApp our customer care number @ 8763822440.
     

EXCHANGE POLICY/RETURN POLICY:

We are committed to ensuring your satisfaction while purchasing from us. We will 100% ensure that the right genuine product will be delivered to you at the right time. But in rare cases, sometimes due to some human errors or courier's fault, you may receive wrong or faulty product. In that case you can easily return or exchange this item with us.

Please note our exchange/return policy as follows:
  

1. Please make a video recording while unpacking the product after delivery (IMPORTANT). So that if you receive an incorrect or faulty product, you can use that video as proof to request an exchange or return. In this case, you can contact us for a return/exchange within 1–7 days of receiving the product Balangir And we will help you with a smooth exchange or return of the product.
       
2. Please note that we do not allow returns or exchanges in the case where you change your mind or do not like the product. Only if the product is wrong or faulty upon delivery, we allow for a return or exchange.
     
3. For a smooth return or exchange, please keep the products unused, clean, and in their original state and packaging with the original invoice or bill.
     
4. Our refund and return policy lasts for 7 days from the date of product delivery. If 7 days have gone by since your delivery, unfortunately we can’t offer you a refund or exchange.
     
5. For more information on our exchange/return policy, you can contact us by Clicking Here or Call/WhatsApp our customer care number @ 8763822440.
     

WARRANTY POLICY:

If this product comes under the manufacturer's warranty policy, we will help/guide you to claim it in case you need. For more info, click here.